Chat

Chat Widget Customization

Engage with your customers using a personalized and easily accessible chat widget.

Keep Your Branding Consistent

  • Background Color & Picture -Customize the chatbot’s look to match your site’s branding.
    -Ensure a seamless design integration with background colors and images.
  • Welcome Screen -Create a warm, brand-aligned greeting.
    -Engage users from the start with a personalized welcome message.
  • Permissions -Control access to features based on user roles.
    -Restrict sensitive data to authorized agents only.
  • API Documentation -Easily integrate with other business tools using detailed API docs.
    -Extend chatbot functionality for a connected workflow.
  • Script Templates -Use pre-built templates for common conversations.
    -Ensure consistent, high-quality interactions with minimal setup.
  • Chat Customization -Adjust responses and tone based on customer needs.
    -Modify chat behavior for real-time interaction flexibility.

Discover More Channels

Flow Customization

Customize conversation pathways to guide users through tailored journeys, ensuring relevant responses and actions based on their choices.

Lang Customization

Adjust language preferences and tone to cater to different audiences, creating a more personalized and localized experience.

Behavior Customization

Control how the chatbot responds in various scenarios, adjusting the tone and style to align with your brand’s voice and customer expectations.

Process Customization

Tailor the chatbot’s processes to match specific business workflows, enabling efficient handling of tasks, queries, and customer requests.

Trusted by 1,000+ companies worldwide

We've got answers

Frequently asked questions

If you're new or looking for answers to your questions, this guide will help you learn more about our services and their features.

 It allows you to personalize the look and feel of the chatbot on your website, matching your brand's design and style.

 Yes, you can customize the background color and upload images to align the widget with your website’s aesthetic.

You can create a personalized welcome screen that greets visitors with a message that reflects your brand voice.

 Yes, you can adjust the position of the chat widget to fit seamlessly into your site’s layout.

Yes, you can control who can access certain features of the chat widget by setting permissions for users and agents.

Your support system is about to get smarter

Join our community of happy clients and explore what going on with PacByte